OFFICIAL HELP DESK • LIVE SUPPORT

Support & Help Desk

Have questions about installation, aviation phraseology audio, or automated training on ARSim (arsim.ai)? We are here to help you succeed in your radio communications training.

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Send an inquiry directly to the lead developer for technical assistance, inquiries, or bug reports. Average response within 24 hours.

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Open an issue or feature request on GitHub for open-source technical review, code inspection, and tracking development progress.

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Chrome Web Store Support

View user reviews, leave developer feedback, and access the official Chrome Web Store discussion board directly on the store listing.

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Frequently Asked Questions

Common questions regarding installation, permissions, and automated practice on ARSim.

How do I install or update ARSIM Copilot?

You can install ARSIM Copilot directly from the Chrome Web Store. For manual installations, download arsim-copilot.zip, unzip it, open chrome://extensions, enable Developer Mode, and click "Load unpacked" selecting the extracted folder.

Why does the extension request the "offscreen" permission?

Under Chrome Manifest V3, Web Audio and WebAssembly neural speech synthesis (sanoTTS) run inside an isolated offscreen document. This ensures heavy audio synthesis never blocks or lags your main ARSim training interface.

Is my practice audio or personal data ever recorded or uploaded?

No. Absolutely not. ARSIM Copilot operates with a zero-data-collection policy. All phonetization, speech synthesis, and push-to-talk readbacks are computed entirely on-device in browser memory. No audio bytes, telemetry, cookies, or user identifiers leave your computer.

How does the Auto Unit automation work?

When you toggle AUTO UNIT on the floating copilot HUD, the extension scans the unit curriculum for unfinished lessons, automatically starts them, speaks the correct radio callout via neural voice, awaits the official 100% grade, submits results, and seamlessly advances across the entire unit.

What should I do if an exercise does not recognize speech or stalls?

ARSIM Copilot v0.5.0 features automatic push-to-talk synchronization and crash self-healing. Ensure the talk button is active (red/pulse state) on arsim.ai. If the page freezes, press F5 to reload; the copilot will automatically resume where you left off.